Return Policy

30-Day Returns

At LumiPaws, we want you and your pet to be completely happy with your purchase. If you're not satisfied, we accept returns within 30 days of delivery.

Conditions

• Items must be unused and in their original packaging
• Please include your order number with the return

How to Return

To initiate a return, please contact us with your order number and reason for return. We'll guide you through the process.

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days to your original payment method.

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately and we'll make it right at no extra cost to you.